sC
sara C
1 reviews | Active since Jul 2012
18 Sept 2015, 08:25
2nd time no delivery
Seriously how hard is it to get service. Came yesterday to order board to cut. The guy never told me anything about taking my slip to timber. Today I came to collect they haven't even started cutting went to the guy he didn't even bother to apologise he gave the paper to timber and said cut this<br> <br> If this is your service why don't you get supervisors to follow up.<br>
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Replies (1)
Builders Warehouse's replyOfficial
18 Sept 2015, 10:02Hello sar456,
Thank you for your feedback.
Please accept my apology for poor service that was rendered to you.
I tried contacting you on the number provided and I was unsuccessful.
I have escalated this matter to the Manager to set corrective measures in place.
Once again please accept my apology for the poor service that was rendered to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
Please accept my apology for poor service that was rendered to you.
I tried contacting you on the number provided and I was unsuccessful.
I have escalated this matter to the Manager to set corrective measures in place.
Once again please accept my apology for the poor service that was rendered to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Best regards,
Builders Warehouse's reply18 Sept 2015, 10:02
Official
Hello sar456,
Thank you for your feedback.
Please accept my apology for poor service that was rendered to you.
I tried contacting you on the number provided and I was unsuccessful.
I have escalated this matter to the Manager to set corrective measures in place.
Once again please accept my apology for the poor service that was rendered to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Thank you for your feedback.
Please accept my apology for poor service that was rendered to you.
I tried contacting you on the number provided and I was unsuccessful.
I have escalated this matter to the Manager to set corrective measures in place.
Once again please accept my apology for the poor service that was rendered to you.
Regards,
Xoliswa Mkwananzi
Customer Service Agent
Best regards,