1 reviews | Active since Sept 2024
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Bought two Rubiks Cube Mini Bar Fridge in September and a delivery promise of 18 days, to date, nothing has been delivered. When I contacted Head Office, who referred me to the Craighall store, a buyer named Cindy/Amanda now says the Builders supplier does not have stock/produce these fridges. Why advertise and make people pay for an item you cannot get stock of??? Worse of all, we have been receiving smses confirming that the fridges have been handed-over to a courier. IMMEDIATE REFUND REQUIRED!!!
Hi A,
Thank you for contacting us.
We're sorry for the service you've experienced and that you haven't received your order.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll follow up on this and we'll be in touch.
Kind regards,
The Builders Team
Hi A,
Thank you for contacting us.
We're sorry for the service you've experienced and that you haven't received your order.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll follow up on this and we'll be in touch.
Kind regards,
The Builders Team
Hi A,
Thank you for contacting us.
Kindly be advised that we have escalated your complaint and we'll be in touch.
If you need anything else, let us know.
Kind regards,
The Builders Team
Hi A,
Thank you for contacting us.
Kindly be advised that we have escalated your complaint and we'll be in touch.
If you need anything else, let us know.
Kind regards,
The Builders Team