TL
Tebogo L
1 reviews | Active since Apr 2021
22 Sept 2025, 12:26
2 months still no refund
STILL NO REFUND AFTER COMPLETING FORMS AND SENDING BANK STATEMENTS , THIS IS MY SECOND REVIEW ON HELLO PETER STILL FIGHTING FOR MY MONEY. I WAS PROMISED ON EMAIL THAT FUNDS WOULD BE IN MY ACCOUNT ON THE 19/9/2025 AFTER MORE THAN A MONTH WAITING AND TODAY WHEN I FOLLOW UP I AM TOLD TO SEND AGAIN MY LATEST BANK STATEMENT. IS THIS FAIR? DO THEY KNOW WE ARE BEING CHARGED FOR BANK STATEMENTS. I AM REALLY DEFEATED BY THE DISGUSTING SERVICE AND I DONT RECOMMEND FOR ANYONE TO PURCHASE ONLINE FROM BUILDERS
Helpful (0)
Replies (7)0
Replies (7)
Builders Warehouse's replyOfficial
22 Sept 2025, 12:40Hi Tebogo,
Thank you for contacting us.
I'm sorry for the frustration and inconvenience caused.
This is not the type of experience we want you to have as our customer.
This matter has been escalated, and our team are working on getting this matter resolved as soon as possible.
Regards,
BB
Thank you for contacting us.
I'm sorry for the frustration and inconvenience caused.
This is not the type of experience we want you to have as our customer.
This matter has been escalated, and our team are working on getting this matter resolved as soon as possible.
Regards,
BB
Builders Warehouse's reply22 Sept 2025, 12:40
Official
Hi Tebogo,
Thank you for contacting us.
I'm sorry for the frustration and inconvenience caused.
This is not the type of experience we want you to have as our customer.
This matter has been escalated, and our team are working on getting this matter resolved as soon as possible.
Regards,
BB
Thank you for contacting us.
I'm sorry for the frustration and inconvenience caused.
This is not the type of experience we want you to have as our customer.
This matter has been escalated, and our team are working on getting this matter resolved as soon as possible.
Regards,
BB
TL
Tebogo L's updateReviewer Update
22 Sept 2025, 12:56Its very funny because you said the exact same thing the last time, on the very same platform
TL
Tebogo L's update22 Sept 2025, 12:56
Reviewer Update
Its very funny because you said the exact same thing the last time, on the very same platform
Builders Warehouse's replyOfficial
22 Sept 2025, 13:32Hi Tebogo,
Thank you for your response.
I understand, and I'm sorry for the delay.
We are looking into this and will provide feedback as soon as possible.
Regards,
BB
Thank you for your response.
I understand, and I'm sorry for the delay.
We are looking into this and will provide feedback as soon as possible.
Regards,
BB
Builders Warehouse's reply22 Sept 2025, 13:32
Official
Hi Tebogo,
Thank you for your response.
I understand, and I'm sorry for the delay.
We are looking into this and will provide feedback as soon as possible.
Regards,
BB
Thank you for your response.
I understand, and I'm sorry for the delay.
We are looking into this and will provide feedback as soon as possible.
Regards,
BB
TL
Tebogo L's updateReviewer Update
22 Sept 2025, 13:35And how long is that feedback going to take again?
Cos every one is promising feedback
Cos every one is promising feedback
TL
Tebogo L's update22 Sept 2025, 13:35
Reviewer Update
And how long is that feedback going to take again?
Cos every one is promising feedback
Cos every one is promising feedback
Builders Warehouse's replyOfficial
22 Sept 2025, 14:09Hi Tebogo,
Thank you for your response.
A follow-up has been sent to our team for feedback.
We will get back to you as soon as there is an update.
Regards,
BB
Thank you for your response.
A follow-up has been sent to our team for feedback.
We will get back to you as soon as there is an update.
Regards,
BB
Builders Warehouse's reply22 Sept 2025, 14:09
Official
Hi Tebogo,
Thank you for your response.
A follow-up has been sent to our team for feedback.
We will get back to you as soon as there is an update.
Regards,
BB
Thank you for your response.
A follow-up has been sent to our team for feedback.
We will get back to you as soon as there is an update.
Regards,
BB
TL
Tebogo L's updateReviewer Update
22 Sept 2025, 15:55So from 13:30 there's still no feedback .
Say something tell me of the progress or something . stop copy and pasting the same thing.
Say something tell me of the progress or something . stop copy and pasting the same thing.
TL
Tebogo L's update22 Sept 2025, 15:55
Reviewer Update
So from 13:30 there's still no feedback .
Say something tell me of the progress or something . stop copy and pasting the same thing.
Say something tell me of the progress or something . stop copy and pasting the same thing.
Builders Warehouse's replyOfficial
22 Sept 2025, 16:57Hi Tebogo,
Thank you for your response.
This matter was escalated to our management team.
There isn't an update available as yet; however, we will contact you as soon as we have feedback.
Regards,
BB
Thank you for your response.
This matter was escalated to our management team.
There isn't an update available as yet; however, we will contact you as soon as we have feedback.
Regards,
BB
Builders Warehouse's reply22 Sept 2025, 16:57
Official
Hi Tebogo,
Thank you for your response.
This matter was escalated to our management team.
There isn't an update available as yet; however, we will contact you as soon as we have feedback.
Regards,
BB
Thank you for your response.
This matter was escalated to our management team.
There isn't an update available as yet; however, we will contact you as soon as we have feedback.
Regards,
BB