Ive been Robed

I spended R47000 on roof metarial .same day of a delivery I call the seles consultor .about short Items and broken tiles .he promise to come back to me after talking to his boses .even now Im waiting .I have morethan 2 weeks .2 the shortege of there stock become my problem as the said I need to organise the trasport to collect the short items ..i refuse to pay transport twice .now I send an email as no one aswer my calls. What a business is this . This hardwere its i Vreenagen I pay almost R2000 For transportation again they want another R2000 . Can some one say something .my number a ********** 647