1 reviews | Active since Jun 2019
BAD SERVICE
Build rite service sucks ,I'VE BEEN A CUSTOMER FOR BUILD RITE FOR 8 YRS. BEFORE THEY HAD AN EXCELLENT SERVICE BUT NOW the STAFF need to go for customer care courses, and the owner seems to enjoy the treatment that we receiving from his STAFF BECAUSE HE IS GETTING LOTS OF MONEY .he indeed employed *********** STAFF THAT MUSA SO CALLED MANAGER .I SAW POSTERS ON THE ROAD THE PRICE OF THE CEMENT THAT IT WAS ON SALE , BUT WHEN I WENT IN SIDE TO PURCHASE IT WAS CHANGED .????THEY DIDN'T EVEN SEE THE ISSUE ????.AGAIN THE CASHIER CHARGED ME WRONG DELIVERY AMOUNT I HAD TO ADD MORE MONEY ????THAT WAS VERY UNPROFESSIONAL. NOW THE DELIVERY CAME ON THE WRONG TIME AND AGAIN FOR WEEKS I'M STILL WAITING FOR MY DELIVERY . THAT CELL NUMBER 072 EVERYBODY ANSWERS AND THEY DON'T TAKE MASSAGES IT'S LIKE YOU SPEAK TO UNPROFESSIONAL CALL CENTRE WHERE EVERYTIME YOU HAVE TO EXPLAIN YOURSELF???? THEY GAVE A CONTRACTOR PERSON TO COME AND DELIVER MY ITEMS WHO SAID HE HAS BEEN CALLING THE WHOLE WEEK BUT NO ANSWER AND HE TOLD THE MANAGER TO HELP BUT HE DID NOTHING ABOUT IT.
FIRST OF ALL I TOLD THEM THE DELIVERY DATES AND TIME .BUT GUESS WHAT THEY WANT TO COME ON THEIR OWN TIME .HUH .
I DON'T SEE MYSELF GOING BACK THERE TO BUY. NEVER!!!????????????????
