aK
amanda K

1 reviews | Active since Nov 2014

08 Dec 2017, 10:47

too little staff

build it Herm**** - has expand extremely however every time i go there there is only 2 cashiers with ques of people all which are extremely hasty and the cashiers take their sweet little time please the rest of the store is fine but surely they can afford another cashier seeing that they are doing so well

0
Replies (2)
Build It Hermanus
Build It Hermanus's reply17 Jan 2018, 12:49
Official

Thank you very much for your criticism, we are really very sorry about the experience that you had in our store. We have employed another cashier. If there is ever a situation similar to this one again, please phone Herm**** Build It on *** and ask to speak to Paulette. We do pride ourselves on service, and we hope that you experience something like this again. Lastly, we apologise for the late response; we have only just registered with Hellopeter today, having been encouraged by you to do so

Build It Hermanus
Build It Hermanus's reply17 Jan 2018, 16:02
Official

Hello again, we have only just realised that there is a typo in our response. What we meant to say was: "we do pride ourselves on service, and we hope that you never experience something like this again". So sorry about that!