Im not happy at all about build it customer service
Helpful (0)
Replies (2)
0
Replies (2)
G
Georginah's updateReviewer Update
06 Jun 2026, 09:18
I went to build it on the 4th of June to make a quotation of 1.8 brown safety gate .I was then told by white guy with a curly hair that they don't have stock but only for charcoal and white color,then then printout the quotation for me QTE34216 with terms and condition valid for 24 hours from date.the following day I went back to buy then im told by the guy who gave me the first quote that he punched it wrongly the first quote amount was R2164.99 the new one that I was send by the same guy R3964.99 saying that's the best his manager can give from the first quote.CAN BUILD IT FIX THEIR MISTAKE.i didn't punch that keyboard (as for the best they can do)
G
Georginah's update06 Jun 2026, 09:18
Reviewer Update
I went to build it on the 4th of June to make a quotation of 1.8 brown safety gate .I was then told by white guy with a curly hair that they don't have stock but only for charcoal and white color,then then printout the quotation for me QTE34216 with terms and condition valid for 24 hours from date.the following day I went back to buy then im told by the guy who gave me the first quote that he punched it wrongly the first quote amount was R2164.99 the new one that I was send by the same guy R3964.99 saying that's the best his manager can give from the first quote.CAN BUILD IT FIX THEIR MISTAKE.i didn't punch that keyboard (as for the best they can do)
Build It's replyOfficial
08 Jun 2026, 09:13
Good day Georginah, Thank you for your feedback. Your message has been received and acknowledged. I will escalate your concerns to Build it Potchefstroom for their attention and further investigation.
Best regards,
Build It's reply08 Jun 2026, 09:13
Official
Good day Georginah, Thank you for your feedback. Your message has been received and acknowledged. I will escalate your concerns to Build it Potchefstroom for their attention and further investigation.