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Precious Y

1 reviews | Active since Apr 2024

17 Aug 2025, 09:05

Worst toilets

I bought my building material and almost everything at build it, the worst regret it was purchasing the toilet seat and everything not even a month of using it the seat cover broke the toilet and pipes leak yet I thought build it has the best material on top of the they're expensive but the quality is disappointing I don't even have a full month using this toilet

0
Replies (1)
Build It
Build It's reply18 Aug 2025, 09:09
Official
Good day Precious, thank you for reaching out to Build it Customer Care. 

I wanted to let you know that I am escalating your complaint to Build it Mabopane for further review and resolution. To assist us in addressing your complaint effectively and efficiently, could you please provide us with a proof of purchase or invoice, as well as pictures of the toilet you mentioned in your complaint? I will be sending you an email to send through the requested. This information will help us better understand the issue and take the necessary steps to resolve it.

Thank you for your cooperation and understanding. We look forward to hearing from you soon.