Worst customer care and drivers that'll try to get you killed

On 8 November one of Build It Herm****' trucks after seeing me approaching and stopped, sped over a lane in front of me causing me to brake to avoid an accident. I went to report this immediately at the branch as this happened outside the store to a manager. Two days later I still haven't been contacted and reported this to customer care.

Customer care immediately responded. The next week I received a missed call and the next day a Whatsapp message from the owner of the Herm**** branch to 'apologise' without even trying to phone again. I reported this to main office but I HAD TO PHONE THEM SEVERAL TIMES as they were not following up.

When the owner, Warwick, phoned he couldn't even give a proper apology. Phoning me to apologise and that was it, couldn't say he's sorry. That's not an apology to say you're phoning to apologise and then sitting there with a mouth full of teeth and seemed that he couldn't grasp the severity of this case.

Ten days after this so-called 'apology' main office STILL hadn't followed up me again, leaving me to contact THEM AGAIN! Tamara rep**** saying the Herm**** manager did contact me and the situation has been cleared - which is a blatant lie as Noxy did NOT phone me. I reported this to her in person and she FAILED to take further steps.

I've tried to solve this problem privately but members like Tamara are ignoring me and not doing their job. I'm STILL WAITING TO BE CONTACTED AND I DO NOT TAKE KINDLY LIES KINDLY!!!

Shame on you Build It, Warwick, Noxy and Tamara!!!!