Very bad service from buildit

My name is Mbali mbuyazi... I brought most fencing material from Built in Mandeni situated at Sundumbili... I paid almost 15 000 got assisted by Zakhele and the second time by Eric both were very helpful thank you... I THEN SPENT OVER R300 CALLING THE STORE BECAUSE I HAD NOT RECEIVED MY GOODS... FIRST THE INDIAN GUY I DONT KNOW WHO HE WAS ERIC WOULD KNOW WILL ANSWER THE PHONE RUDELY WHEN I CALL TO ENQUIRE ABOUT THE DELIVERY HE WUD SAY "ERIC NANGU LO MAMA LO" MEANING HERE IS THIS WOMEN...ON SATURDAY I PHONE AGAIN 2 REMIND THEM ABOUT MY DELIVERY THE MANAGER RAJ THEN TOLD ME STORIES ABOUT PROBLEMS WITH THEIR ADMIN THAT HAVE NOT CONFIRMED THE PAYMENT HE TOLD ME A WHOLE LOT OF STORIES... 10MIN LATER HE PHONED TO SAY EVERYTHING IS SORTED AND MY STUFF WOULD BE DELIVERED YESTERDAY 16 May he told me this before 12pm i phoned after 2 because my stuff was still not delivered and the builders were still waiting Sydney answered the phone and told me my order was out on delivery i phoned after 30min cos it was still not delivered he told me the same thing... I phoned after 4 pm because my material was still not delivered and spoke to RAJ the manager and he told me my things were still in the store there is a big mix up.... What makes it worst he first told me i had an attitude but i had paid my money for their bad service...later on i only received 15bags of cement and no communication from them ... So in a nutshell i still havent received my material from build it the builders waited the whole day and i waited the whole week... What makes me even angrier is that there is someone that went to buy after me and received their goods and that person was shocked that m still waiting on my delivery how is that possible... My number is ***...