SM
SAMUEL M

1 reviews | Active since Oct 2012

13 Nov 2021, 10:33

unhelpful uncaring Manager

worst customers services meted at me. Bought the material on 11/11/2021.Was promised will be delivered the same day late afternoon. Salesperson enquired from delivery manager called Eugene who promised material will be delivered. Well, nothing was delivered have o drive to the store to find out what is problem was, only to be told by the manager that i have been sold a lie no delivery will be done until Monday. The manager was unhelpful arguing with a salesperson in front of me exchanging words.I feel Built It needs to discipline people's concerns.

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Replies (1)
Build It
Build It's reply16 Nov 2021, 13:26
Official
thank you for your details, we are sorry to hear about your experience.  Please give me consent to share your details with third parties of Build it so we may investigate and give you feedback? Thanks and regards Zanele Hadebe@ Build it Customer Care