ZM
Zikhona M
1 reviews | Active since Sept 2018
25 Sept 2021, 10:32
Terrible service
I made an eft payment on the 22nd September 2021, at Built it Daku, Daku square shopping centre what a terrible service I received being transferred from one person to the next without getting assistance, I would never purchase any material on this store again! To date I still haven’t received my goods.
Helpful (0)
Replies (3)0
Replies (3)
Build It's replyOfficial
27 Sept 2021, 08:22- Hi Zikhona, Thank you for your mail, we are sorry to hear about your experience and will follow up with Daku Build it. Please be advised that the eft payments take 24-48 hour to clear if not made an instant payment it will not reflect the same day and Friday 24th September was a public holiday and will not count as banking day. Please give me consent to share your contact details with the owner and managers of Daku Build it? Regards Build it Customer Care
Build It's reply27 Sept 2021, 08:22
Official
- Hi Zikhona, Thank you for your mail, we are sorry to hear about your experience and will follow up with Daku Build it. Please be advised that the eft payments take 24-48 hour to clear if not made an instant payment it will not reflect the same day and Friday 24th September was a public holiday and will not count as banking day. Please give me consent to share your contact details with the owner and managers of Daku Build it? Regards Build it Customer Care
ZM
Zikhona M's updateReviewer Update
27 Sept 2021, 12:06I logged a complain on Saturday about the terrible service I received at Built It, I must say I am pleased on how this was handled by Tamara Latchmigadu, and Jeff assured me that my goods will be delivered today and he apologised for the inconvenience.
ZM
Zikhona M's update27 Sept 2021, 12:06
Reviewer Update
I logged a complain on Saturday about the terrible service I received at Built It, I must say I am pleased on how this was handled by Tamara Latchmigadu, and Jeff assured me that my goods will be delivered today and he apologised for the inconvenience.
Build It's replyOfficial
27 Sept 2021, 12:10Hi Zikhona, Thank you for your feedback, we appreciate your patience and for allowing us time to attend to this matter. We will do our best to ensure you are a happy customer, thanks and regards Tamara
Build It's reply27 Sept 2021, 12:10
Official
Hi Zikhona, Thank you for your feedback, we appreciate your patience and for allowing us time to attend to this matter. We will do our best to ensure you are a happy customer, thanks and regards Tamara