NL
Nthabiseng L
1 reviews | Active since Jun 2020
11 Feb 2026, 16:44
Terrible service
I went to build it Brakpan needing to get 2 spare keys. I waited more than 20 minutes for the service but no one helped me. I ended up asking for the service but the cashiers were totally not bothered. 1 guy came to ask how can he help and I explained that I need to get my keys cut. He said he's going to find someone who can help me but he also never came back. The petrol I spent going there only not to get help. I'm so upset ðŸ˜
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Build It's replyOfficial
16 Feb 2026, 11:06Good day Nthabiseng,
Thank you for reaching out to Build it. We apologize for the oversight and the delay in responding to your message. We acknowledge your grievance and assure you that it will be escalated to Build it Mercury for further attention. Your patience and understanding in this matter are greatly appreciated.
Thank you for reaching out to Build it. We apologize for the oversight and the delay in responding to your message. We acknowledge your grievance and assure you that it will be escalated to Build it Mercury for further attention. Your patience and understanding in this matter are greatly appreciated.
Build It's reply16 Feb 2026, 11:06
Official
Good day Nthabiseng,
Thank you for reaching out to Build it. We apologize for the oversight and the delay in responding to your message. We acknowledge your grievance and assure you that it will be escalated to Build it Mercury for further attention. Your patience and understanding in this matter are greatly appreciated.
Thank you for reaching out to Build it. We apologize for the oversight and the delay in responding to your message. We acknowledge your grievance and assure you that it will be escalated to Build it Mercury for further attention. Your patience and understanding in this matter are greatly appreciated.