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Lonah Ntsimango lonahntsimangogmail.com lonahntsimango
1 reviews | Active since Dec 2024
25 Feb 2025, 15:47
Return of Goods
Bought a door yesterday by Build it Belhar drive and return it today. I’m told that they don’t do “returns of good bought in good condition”. I find that very and extremely appalling as I was I not advised of such. Came to their branch and I spoke to a very rude, inconsiderate Charlotte whom didn’t even give a damn about what I had to say the reasons behind me returning the door. The entire stuff is ******** and doesn’t give clients any proper service. Charlotte further said I can escalate to whomever but they not bothered and I will not return the door nor get what I want.
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Replies (1)Build It's replyOfficial
25 Feb 2025, 16:29Good day Lonah, thank you for reaching out to Build it Customer Care. We are sorry to hear about the experience you had at Build it Belhar. We strive to provide the best service. To assist you promptly, could you kindly send me your proof of purchase and the reasons for returning the door? This information will help me escalate your matter with the management team at Build it Belhar and ensure it is addressed efficiently. Thank you for your cooperation and understanding. I look forward to resolving this issue for you.
Kind regards,
Mpho @Build it Customer Care
Kind regards,
Mpho @Build it Customer Care
Build It's reply25 Feb 2025, 16:29
Official
Good day Lonah, thank you for reaching out to Build it Customer Care. We are sorry to hear about the experience you had at Build it Belhar. We strive to provide the best service. To assist you promptly, could you kindly send me your proof of purchase and the reasons for returning the door? This information will help me escalate your matter with the management team at Build it Belhar and ensure it is addressed efficiently. Thank you for your cooperation and understanding. I look forward to resolving this issue for you.
Kind regards,
Mpho @Build it Customer Care
Kind regards,
Mpho @Build it Customer Care
