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Mapaseka M
1 reviews | Active since Jul 2022
11 Jul 2022, 10:12
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I bought a gate at Build it in Marburg, but when I arrived I noticed that it has rust. I had asked the salesman if it is galvanized or not, he told me it is. But to my surprise it's has rust. It's just looks second hand. Please help
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Replies (3)
Build It's replyOfficial
11 Jul 2022, 10:29Hi Mapaseka, Thank you for your feedback, please allow me to share you contact details and information with Build it. Once we have your consent and proof of purchase, we will investigate with the owner and give you feedback. Thanks and regards Tamara @ Build it Customer Care
Build It's reply11 Jul 2022, 10:29
Official
Hi Mapaseka, Thank you for your feedback, please allow me to share you contact details and information with Build it. Once we have your consent and proof of purchase, we will investigate with the owner and give you feedback. Thanks and regards Tamara @ Build it Customer Care
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Mapaseka M's updateReviewer Update
11 Jul 2022, 11:45Thank you
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Mapaseka M's update11 Jul 2022, 11:45
Reviewer Update
Thank you
Build It's replyOfficial
11 Jul 2022, 11:55Hi Mapaseka, South Coast Build it advised that they will collect the gate from you today and will credit you in full, we trust that you are happy with their response and can now purchase your required gate. Thank you for your support to Build it and for allowing us to resolve this matter with you. Regards Tamara @ Build it Customer Care.
Build It's reply11 Jul 2022, 11:55
Official
Hi Mapaseka, South Coast Build it advised that they will collect the gate from you today and will credit you in full, we trust that you are happy with their response and can now purchase your required gate. Thank you for your support to Build it and for allowing us to resolve this matter with you. Regards Tamara @ Build it Customer Care.