FK
Fridah K

1 reviews | Active since Sept 2018

04 Nov 2021, 11:14

****** and breach of covid protocols

****** is still there,white customers are treated as kings but black customers as they are nothing.on Saturday 30/10/2021 me and my husband went there to buy some items,when o was paying at the till the manager and the white customer came to the same till I was ,he pushed me and the manager said nothing with the transaction on me,the cashier didn't tell him that she is still busy with me,he stood in front of me ,no social distance him and the manager they didn't wear their mask accordingly ,when we confronted the manager he said we can report him,and at their door they said they are the champions of covid protocol,but the customer was in close contact with me,and I had to put my pin while he was standing in front of me,he was important to them because he was whit and I was black We reported the matter to his boss till today nothing is happening.we had to return to the goods we bought back because we were not happy with the treatment,even thou we needed them but we had to,I was hurt and traumatized buy the situation.your intervention will be highly appreciated

0
Replies (1)
Build It
Build It's reply05 Nov 2021, 15:51
Official
HI Fridah, Thank you for bringing this matter to our attention, please advise which Build it store you visited and give me consent to sharing your details with third parties of Build it so we may investigate the matter and give you feedback. Thanks and regards Tamara @ Build it Customer Care