Poor sevice from Built it.

Bought a very expensive tap from them. When plunber wants to install it, the plumbing parts were missing. We contact built it, who recommended cutting new pipes as the parts were nowhere to be found. With no positve oucome whe contacted the provider ourselves in an effort to find the parts, who informed us that Built it was not suppose to sell the tap, as it was only a demo model and that is why the parts were missing. It is 13 months latet and still only empty promises from Built it. If I buy another tap, we will have to cut out the ground plates etc. to put in new one.