NR
Noko R

1 reviews | Active since Jan 2016

18 Oct 2021, 14:30

Poor Service and Unhelpful Sales Consultants

I bought 1300 bricks and collected 800 at Build it Rondebult. I lost the slip. I returned to the store to ask for a reprint and collect my balance of 500 bricks and they refused to assist me and said I have forfeited the bricks coz without the slip they can’t help me.

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Replies (1)
Build It
Build It's reply18 Oct 2021, 16:16
Official
Hi Noko, Thanks for your details received, I will escalate your complaint with Rondebult Build it, please give me consent to share your contact details with the owner and managers? Thanks and regards Tamara@ Build it Customer Care