sM
smangele M

1 reviews | Active since Jul 2017

09 Nov 2021, 08:17

Poor service and delivery

Build it Hibberdene, the worse service I've ever received, full of lame excuses. I purchased from them last week Tuesday expecting a delivery the same day or Wednesday and the delivery never came went to them and they promised me Friday latest. Around 3 I called as my delivery hasn't arrived yet, they apologized and claimed it was late they were behind on deliveries and they will do it 1st thing Monday morning. It Tuesday and still no delivery and no feedback, just called them and received another stupid excuse from them mind you I have people that were supposed to finish the outside building on Thursday moved them to Monday and still nothing. I regret using building this time I don't know where do they get this level of incompetence and not even thinking about people

0
Replies (1)
Build It
Build It's reply09 Nov 2021, 08:36
Official
Hi Smangele, Thank you for your details, we are sorry to hear about your experience.  Please give me consent to share your details with third parties of Build it so we may investigate and give you feedback? Thanks and regards Tamara@ Build it Customer Care