IP
Iline P

1 reviews | Active since Dec 2025

19 Feb 2026, 09:48

POOR POOR POOR VERY POOR SERVICE AT DEREDPARK BRANCH BUILD IT

If I could give a 0 rating to this branch and even less I would. I ordered paint from them. The incorrect color paint was provided and it is a issue to get the matter sorted. I am dealing with an *********** representative who does not understand the issue and eish me all the time... why should a client be treated like this? Losing over R3200.00 in labour on a day because their supplier was in error and liability or assistance or understanding seems like to be a big problem at this branch? I will not recommend them at all.. You will save yourself a lot of stress and drama and eish words when not purchasing from them guaranteed!

0
Replies (2)
IP
Iline P's update19 Feb 2026, 10:43
Reviewer Update
The Manager contacted me thank you Andre for your quick assistance. And thank you for your effort and time to deliver my paint.
Build It
Build It's reply19 Feb 2026, 11:04
Official
Good day Iline, 

Thank you for contacting Build it. Your message has been received and acknowledged. We apologise for the experience you encountered at Build it Derdepark and appreciate Andre’s prompt assistance. We trust that the matter has now been resolved.