BP
Billy P

1 reviews | Active since Apr 2026

16 Apr 2026, 14:30

POOR PAYMENTOF ACCOUNTS

I have been a supplier of Builit Mercury for many years with no payment problems ever. Since the company was taken over a couple of months ago I have been having endless problems with them paying the account. After a number of emails, phone calls and empty promises from the account department to date I am still trying to get payment from them for goods supp****. It has now reached the stage of me refusing to supply them any products unless it is paid for in full on order. The sad part is that they have been paid by their client for the product that I supply. Why should I have to beg them to pay the account.

0
Replies (3)
Build It
Build It's reply16 Apr 2026, 14:58
Official
Good day Billy,  Thank you for reaching out to Build it. We appreciate you bringing this to our attention. Your message will be escalated to the store management for further assistance. We are here to help and look forward to resolving this for you. 
BP
Billy P's update16 Apr 2026, 15:00
Reviewer Update
Please refer to Simone and Dalena at your accounts department. They are fully aware of this.
Build It
Build It's reply16 Apr 2026, 15:02
Official
Okay, noted. Billy