Poor customer service

<p>So I go to Build It in Bothasig this morning wanting to buy 4 pieces of wood (0.5cm in with) but the length of 3m wont fit into my car and I ask them if they can just cut them in half for me. The sales guy says yes, just go to the yard in the back and ask them to do it. So I go out there. There is 5 guys standing around doing nothing. I ask them to cut the pieces in half (woundn't take them 1 min cause its very thin planks). No they say, we don't cut stuff here. I said but I was just sent out here to have these cut. So the yard manager says, Go find the guy who told you to come out here and then he can cut it for you. ***? What kind of customer service is that? I told the yard manager to take his wood and shove it. So after leaving the store I phone to speak to the store manager. Just as bad. He couldn't wait to get me off the phone. I was still speaking and he interrupted me with thanks for bringing this under my attention I will speak to them. Bye now. Didn't ask my contact details or anything to get back to me. He just wasn't interested in listening to at all. I regularly buy from hardware stores as I have a business and constantly need to fix or make things, but will never support Build It in Bothasig again!</p>