AE
Alfred E

1 reviews | Active since Jun 2025

21 Jun 2025, 15:35

Nothing

I bought a aluminium door from built it Robertson branch for R4700 no one cared to explain to me the policy of the company rules and contact per say that if you buy a door and open it and it's not right meaning if it fits or if the door opens to the wrong way you can't bring it back course of swartland aluminium doors and windows policy but build it never cared to mention that to me make me pay for the door and when I returned it the manager said I can just buy a new door for R5060 and he will sell the other door for R3000 when he does where do I stand with this was very upset

0
Replies (1)
Build It
Build It's reply23 Jun 2025, 12:49
Official
Hi Alfred, We acknowledge your complaint and will escalate this matter with the store.  We will contact you with feedback, Thanks and regards Build it Customer Care