No response to customer query's

<p>It's been hereby a Full Month since i took in my Roybi Brush cutter At CENTRAL BUILD IT EDENVALE, I brought it in on a Friday midday was assist by Gugu who toke all my details down and told me that the equipment will be sent to Roybi which i didn't mind waiting for.</p> <p>However after two weeks later i went there to find out if the machine was taken in and was told NO, i didn't have a problem Three weeks down the line i had to however call and find out if the machine had been collected "same Three weeks i was promised the machine will be back in" i was then told Grant wasn't around so they will call me to let me know what happened. i waited yet again for their phone which i never recieved even the alternative number given out was not contacted .............. FOUR WEEKS later i still waited until i decieded to actually take time out and go visit them which struck me when i arrived they were cleaning the floor the lady couldn't bother showing her face and she managed to shout from the other room that i'll get "THE CALL" (seems like their phones are always occupied and never make calls only recieve the) i however called in the next week "WEEK FIVE" and this time i'm promised a reffrence number TWO WEEKS later nothing i call in and All the Lady could say was But and Sorry i guess we as customers don't matter and whether my grass grows high or not i should hire people whereby i can do it myself..................................... I'm DISAPPOINTED BY GUGU (THE LADY THAT WAS SO CALLED HELPING ME) AND GRUNT THE GUY ON DUTY WHO COULD'T BE FIND WHEN NEEDED ALMOST EVERY CALL MADE IN AND NEVER THERE OR TOO BUSY I'M NOT SURE WHICH IT MAY BE.</p> <p>I REALLY HATE HOW WE BEGIN TREATED AS WE OWE NO CENT TO YOU GUYS BUT TREAT US LIKE USELESS RUNTS AND PIECES OF DIRTS MY HARD LOOKS BAD SO TO CUT THIS ****** LONG STORY SHORT I DON'T BEG YOU FOR CREDIT I'M TELLING YOU WE NO LONGER WANT THAT EQUIPMENT INSTEAD CREDIT US LET US GO TO A BETTER BRANCH THAT MIGHT FIND CUSTOMERS VALUABLE AND MORE IMPORTANT THEN FLOORS AND 6 WEEKS OF NO SORT OF COMMUNICATION..... I BET YOU WOULDN'T BE BOTH HAPPY TO BE THREATED LIKE THIS TOO SO DO SOMETHING ABOUT THIS NOW NOT IN OCTOBER 2017 </p>