LK
Letlhogonolo K
1 reviews | Active since Jul 2024
16 Jul 2024, 12:34
Loan cancellation
I'm a frustrated customer not satisfied with Build It Mabopane and Kanga Finance I app**** for a building loan which I got , now I ask Build it Mabopane with help of Abel Phake to please cancel the loan and pay the remaining amount to Kanga finance it's been a month now getting run arounds from both build it and Kang no one wants to take accountability I need answers on what is happening why is built it not refunding Kanga I need answers way forward I'm tired of calling and not getting an I answer.
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Replies (4)
Build It's replyOfficial
16 Jul 2024, 12:52Hi Ms Kekana, Thank you for taking my call today, I acknowledge your complaint and will investigate this matter with Mabopane Build it. Apologies for the inconvenience caused to you, we will contact you with feedback. Thanks and regards Tamara @ Build it Customer Care
Build It's reply16 Jul 2024, 12:52
Official
Hi Ms Kekana, Thank you for taking my call today, I acknowledge your complaint and will investigate this matter with Mabopane Build it. Apologies for the inconvenience caused to you, we will contact you with feedback. Thanks and regards Tamara @ Build it Customer Care
Build It's replyOfficial
06 Aug 2024, 09:46Good day Ms. Kekana, Thanks for your patience and support to Build it, as confirmed on the 24th of July Kanga finance was refunded for your loan, we trust the loan agreement with Kanga is now cancelled. Thanks, and regards Build it Customer Care
Build It's reply06 Aug 2024, 09:46
Official
Good day Ms. Kekana, Thanks for your patience and support to Build it, as confirmed on the 24th of July Kanga finance was refunded for your loan, we trust the loan agreement with Kanga is now cancelled. Thanks, and regards Build it Customer Care
LK
Letlhogonolo K's updateReviewer Update
06 Aug 2024, 10:02Thank you Build it customer care, I'm thankful for your response and helping through my situation. Everything is order now kanga confirmed the refund.
LK
Letlhogonolo K's update06 Aug 2024, 10:02
Reviewer Update
Thank you Build it customer care, I'm thankful for your response and helping through my situation. Everything is order now kanga confirmed the refund.
Build It's replyOfficial
06 Aug 2024, 10:23Thank you, we glad you were assisted, and we thank you for helping Build it improve our service and hope you will return to Build it. Regards Tamara @ Build it Customer Care
Build It's reply06 Aug 2024, 10:23
Official
Thank you, we glad you were assisted, and we thank you for helping Build it improve our service and hope you will return to Build it. Regards Tamara @ Build it Customer Care