ML
Morgan L
1 reviews | Active since Jun 2024
23 Jun 2025, 13:08
Horrible service.
Wow a joke!! Build it Kyalami I called in at 9:36 to get a quotation and I waited and waited, these are the times I called in 9:57, 10:44, 11:59, 11:50, 12:07, 12:13, 12:23, 12:40 Mind you I couldn’t just leave it and go somewhere else this was needed urgently. The one lady said to me that she’s going to send it via what’s app? After I asked for a formal quote I still don’t get it. Maybe someone is having a bad day but everyone that I spoke to couldn’t assist me? I asked to be put through to the manager and I was told that there’s only one manager and his gonna be back an hour later. I waited 7 minutes on the line to hear that. There was no professionalism!!
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Replies (1)Build It's replyOfficial
23 Jun 2025, 13:15Good day Morgan, we acknowledge your complaint, and this will be escalated with Build it Kyalami and contact you with feedback. Thanks, and regards Build it Customer Care
Build It's reply23 Jun 2025, 13:15
Official
Good day Morgan, we acknowledge your complaint, and this will be escalated with Build it Kyalami and contact you with feedback. Thanks, and regards Build it Customer Care
