ML
Morgan L

1 reviews | Active since Jun 2024

23 Jun 2025, 13:08

Horrible service.

Wow a joke!! Build it Kyalami I called in at 9:36 to get a quotation and I waited and waited, these are the times I called in 9:57, 10:44, 11:59, 11:50, 12:07, 12:13, 12:23, 12:40 Mind you I couldn’t just leave it and go somewhere else this was needed urgently. The one lady said to me that she’s going to send it via what’s app? After I asked for a formal quote I still don’t get it. Maybe someone is having a bad day but everyone that I spoke to couldn’t assist me? I asked to be put through to the manager and I was told that there’s only one manager and his gonna be back an hour later. I waited 7 minutes on the line to hear that. There was no professionalism!!

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Replies (1)
Build It
Build It's reply23 Jun 2025, 13:15
Official
Good day Morgan, we acknowledge your complaint, and this will be escalated with Build it Kyalami and contact you with feedback. Thanks, and regards Build it Customer Care