MB
Marcelle B
1 reviews | Active since Sept 2017
25 Jan 2022, 17:09
FALSE ADVERTISING
Pamphlet for promotion 20 January - 09 Februaru 2022 advertised Shade Cloth for R1699.99 per roll. I drove over 30 km for them to say advertised price is incorrect and price is R2399.99. That is false advertising and as a vustomer, I was mislead by their adverti*****t. Surely the consumer protection act is against adverti*****ts like this
Helpful (0)
Replies (4)0
Replies (4)
Build It's replyOfficial
26 Jan 2022, 15:28Hi Marcel, Thank you for bringing this matter to our attention, I tried calling you today to confirm the store is Build it Springs and could not reach you. Please give me consent to share your contact details with Build it. Build it will honour the advertised price and I will email you details. Thanks and regards Tamara @ Build it Customer Care
Build It's reply26 Jan 2022, 15:28
Official
Hi Marcel, Thank you for bringing this matter to our attention, I tried calling you today to confirm the store is Build it Springs and could not reach you. Please give me consent to share your contact details with Build it. Build it will honour the advertised price and I will email you details. Thanks and regards Tamara @ Build it Customer Care
MB
Marcelle B's updateReviewer Update
28 Jan 2022, 00:57Tamara, you said you tried calling me but I have reveived NO calls from you and did not miss any calls.
Kindly advise what is happening!
Kindly advise what is happening!
MB
Marcelle B's update28 Jan 2022, 00:57
Reviewer Update
Tamara, you said you tried calling me but I have reveived NO calls from you and did not miss any calls.
Kindly advise what is happening!
Kindly advise what is happening!
Build It's replyOfficial
28 Jan 2022, 08:23Hi Marcelle, Thanks for your reply, the call was on Wednesday 26th January at 15:23, I checked my call records now. I will call you shortly, thanks Tamara.
Build It's reply28 Jan 2022, 08:23
Official
Hi Marcelle, Thanks for your reply, the call was on Wednesday 26th January at 15:23, I checked my call records now. I will call you shortly, thanks Tamara.
Build It's replyOfficial
28 Jan 2022, 08:36Hi Marcelle, Thank you for taking my call today, we apologise for the incorrect pricing advertised and Head Office acknowledges this error and you can purchase the shade cloth for R1699.99 at Springs R&S Build it. I will email you the details and confirm with the owner that you wish to purchase the shade cloth on Sunday. Thank you for choosing Build it and for your understanding. Regards Tamara @ Build it Customer Care
Build It's reply28 Jan 2022, 08:36
Official
Hi Marcelle, Thank you for taking my call today, we apologise for the incorrect pricing advertised and Head Office acknowledges this error and you can purchase the shade cloth for R1699.99 at Springs R&S Build it. I will email you the details and confirm with the owner that you wish to purchase the shade cloth on Sunday. Thank you for choosing Build it and for your understanding. Regards Tamara @ Build it Customer Care