JT
Joan T
1 reviews | Active since Apr 2022
22 Jun 2022, 10:19
Excellent service
Tracey assisted me on 21 June 2022 with excellent service. She promised my son a few days earlier to call him back about tiles and she did. When I came in she helped me to work through my list of items. She could answer my questions with patience, knowledge and assisted me to the end, even explained the circumstances to the security lady. She also arranged delivery. I left a very happy customer and will travel again the distance to support this branch. Thank you, Tracey! You are a very good example of how to handle a customer and Build It is fortunate to have you as a staff member.
Helpful (0)
Replies (3)0
Replies (3)Build It's replyOfficial
22 Jun 2022, 10:24Hi Joan, Thank you for the excellent review of the service for Tracey at Cape Gate, we are so happy that you received good service. Please allow me consent to share your details with the Build it group in acknowledgement the Build it employee. Thank you for taking the time send your review and thank you for your support to Build it. Regards Tamara @Build it Customer Care.
Build It's reply22 Jun 2022, 10:24
Official
Hi Joan, Thank you for the excellent review of the service for Tracey at Cape Gate, we are so happy that you received good service. Please allow me consent to share your details with the Build it group in acknowledgement the Build it employee. Thank you for taking the time send your review and thank you for your support to Build it. Regards Tamara @Build it Customer Care.
JT
Joan T's updateReviewer Update
22 Jun 2022, 11:04Hi Tamara, I give my consent to share my details with the Build It group. What I forgot to mention is my appreciation for being helped in my home language (Afrikaans).
Kind regards, Joan
Kind regards, Joan
JT
Joan T's update22 Jun 2022, 11:04
Reviewer Update
Hi Tamara, I give my consent to share my details with the Build It group. What I forgot to mention is my appreciation for being helped in my home language (Afrikaans).
Kind regards, Joan
Kind regards, Joan
Build It's replyOfficial
22 Jun 2022, 12:40Hi Joan Thank you for your feedback, we value your support to the brand. I will share you review with the group. Thanks once again. Regards Tamara
Build It's reply22 Jun 2022, 12:40
Official
Hi Joan Thank you for your feedback, we value your support to the brand. I will share you review with the group. Thanks once again. Regards Tamara
