GN
Grace N
1 reviews | Active since May 2018
11 Oct 2023, 08:04
Door cracking
I bought a door at Build It within 2 months its cracked and went back to Kwanobuhle Build It and told the manager about it up until today they haven't fixed the door.
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Build It's replyOfficial
11 Oct 2023, 10:19Hi Grace, thank you for taking my call today, I will escalate your complaint with Kwanobuhle Build it. Please send me the proof of purchase and we will investigate with the store and give you feedback. I will contact you again at 11am as requested, please provide the invoice number. Thanks Tamara @ Build it Customer Care
Best regards,
Build It's reply11 Oct 2023, 10:19
Official
Hi Grace, thank you for taking my call today, I will escalate your complaint with Kwanobuhle Build it. Please send me the proof of purchase and we will investigate with the store and give you feedback. I will contact you again at 11am as requested, please provide the invoice number. Thanks Tamara @ Build it Customer Care
Best regards,