AB
Anthony B
1 reviews | Active since Feb 2021
10 Oct 2023, 20:23
Customer Service.
I visit their app and ask for a consultant to help me with a quotation no relply. I then went to the Caledon Build it but the Sales Consultant could not properly help me he ask me my cell.no to send me a whatsapp,I politely ask him rather email the quotation to me,that was on 05/10/2023,still no phone call or a email.I took then by myself and went to the Build it Web site and did find the info. there.
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Replies (2)
Build It's replyOfficial
11 Oct 2023, 10:23Hi Anthony, I phoned you today and could not reach you. Thanks for letting us know, we will advise Caledon Build it of your complaint and contact you with feedback from the store. Thanks, and regards Tamara @ Build it Custome Care
Build It's reply11 Oct 2023, 10:23
Official
Hi Anthony, I phoned you today and could not reach you. Thanks for letting us know, we will advise Caledon Build it of your complaint and contact you with feedback from the store. Thanks, and regards Tamara @ Build it Custome Care
Build It's replyOfficial
11 Oct 2023, 11:44Hi Anthony, thank you for taking my call today, I contacted Francois the manager of Caledon Build it who is investigating this matter for you. I will call you again, once I have feedback from Caledon Build it. Thanks, and regards Tamara @ Build it Customer Care
Build It's reply11 Oct 2023, 11:44
Official
Hi Anthony, thank you for taking my call today, I contacted Francois the manager of Caledon Build it who is investigating this matter for you. I will call you again, once I have feedback from Caledon Build it. Thanks, and regards Tamara @ Build it Customer Care