BM
BOIPELO M
1 reviews | Active since Sept 2021
16 Sept 2025, 09:43
Build it Garankuwa manager gave customer material through *****ulent bank transactions of my account.
I am extremely disappointed in the build it complaints management!!!! Last week I lodged a complaint about a store manager who gave a customer building material that was taken through opening a debtors account with money *****ULENTLY SWIPED FROM MY BANK ACCOUNT .
Till this day they have not called me back. I got an email to say that there’s nothing that can be done as that person opened the account and the transaction went on because he had the pin. Which I domt know how my pin was accessed.
The most important part is that THE POLICE WENT TO THE STORE TO NOTIFY THE MANAGER OF THE *****. HE AGREED TO MY PAY MY MONEY BACK. NOW ITS A DIFFERENT STORY
Helpful (0)
Replies (5)0
Replies (5)
Build It's replyOfficial
16 Sept 2025, 11:24Good day Boipelo,
Thank you for reaching out to us. I wanted to let you know that your complaint was successfully escalated, and we are currently awaiting a response from Build it Garankuwa on the feedback you sent. Thank you for your patience and understanding.
Thank you for reaching out to us. I wanted to let you know that your complaint was successfully escalated, and we are currently awaiting a response from Build it Garankuwa on the feedback you sent. Thank you for your patience and understanding.
Build It's reply16 Sept 2025, 11:24
Official
Good day Boipelo,
Thank you for reaching out to us. I wanted to let you know that your complaint was successfully escalated, and we are currently awaiting a response from Build it Garankuwa on the feedback you sent. Thank you for your patience and understanding.
Thank you for reaching out to us. I wanted to let you know that your complaint was successfully escalated, and we are currently awaiting a response from Build it Garankuwa on the feedback you sent. Thank you for your patience and understanding.
BM
BOIPELO M's updateReviewer Update
16 Sept 2025, 11:29Good day.
There was a lady called TAMARA who was handling my case she responded to say that she spoke to Garankuwa build it and they said the following.
“The customer came in tbe store opened a debtors account and made arrangements for delivery and money was sent back to him because he is the debtor”
This response ignores the fact that I came with the police before the manager gave the customer tbe delivery.
How does the manger send back money to the debtors bank account when it was not his card that swiped that money.
It was my money !!!
There was a lady called TAMARA who was handling my case she responded to say that she spoke to Garankuwa build it and they said the following.
“The customer came in tbe store opened a debtors account and made arrangements for delivery and money was sent back to him because he is the debtor”
This response ignores the fact that I came with the police before the manager gave the customer tbe delivery.
How does the manger send back money to the debtors bank account when it was not his card that swiped that money.
It was my money !!!
BM
BOIPELO M's update16 Sept 2025, 11:29
Reviewer Update
Good day.
There was a lady called TAMARA who was handling my case she responded to say that she spoke to Garankuwa build it and they said the following.
“The customer came in tbe store opened a debtors account and made arrangements for delivery and money was sent back to him because he is the debtor”
This response ignores the fact that I came with the police before the manager gave the customer tbe delivery.
How does the manger send back money to the debtors bank account when it was not his card that swiped that money.
It was my money !!!
There was a lady called TAMARA who was handling my case she responded to say that she spoke to Garankuwa build it and they said the following.
“The customer came in tbe store opened a debtors account and made arrangements for delivery and money was sent back to him because he is the debtor”
This response ignores the fact that I came with the police before the manager gave the customer tbe delivery.
How does the manger send back money to the debtors bank account when it was not his card that swiped that money.
It was my money !!!
Build It's replyOfficial
16 Sept 2025, 15:32Good day Boipelo, I will inform Tamara, and she will get back to you. Thanks.
Build It's reply16 Sept 2025, 15:32
Official
Good day Boipelo, I will inform Tamara, and she will get back to you. Thanks.
BM
BOIPELO M's updateReviewer Update
16 Sept 2025, 15:40Thank you.
BM
BOIPELO M's update16 Sept 2025, 15:40
Reviewer Update
Thank you.
Build It's replyOfficial
13 Oct 2025, 09:14You welcome.
Build It's reply13 Oct 2025, 09:14
Official
You welcome.