1 reviews | Active since May 2016

02 Nov 2021, 11:32

Build It, Eersteriver

So I bought roof sheets at Build it Eersteriver, Cape Town I bought it on the 22/10/21 to the value of >R3000, We had an agreement that the sheets would be delivered 26/10/21, to date my sheets has not been delivered, Iam requesting a cancelation on my order and want my money back as my old roof was removed on that day and I had to make other areagments to get it closed as they could not deliver on the arranged date.

I called them on Friday 28/10/21 requesting my money back but they refusing as the sheets had to be cut.

I payed for the sheets but they ARE IN BREECH of our agreement and refuse to give my money back.

As I had to make other arrangements to get my roof closed last week Tuesday, I need my money back from Build It Eersteriver. Deon from Kuilsriver ***

0
Replies (3)
Build It
Build It's reply02 Nov 2021, 12:02
Official
Hi Bonita, Thank you for bringing this matter to our attention, please give me consent to sharing your details with third parties of  Build it so we may investigate and give you feedback on this matter. Thanks and regards Tamara@ Build it Customer Care 
's update02 Nov 2021, 12:09
Reviewer Update
Good day Tamara,
You can go ahead, with what you need to do and sharing my details

Regards
Bonita
Build It
Build It's reply02 Nov 2021, 12:12
Official
Thanks Bonita, I will escalate your complaint with the owner and contact you directly once I have feedback. I will send you an email shortly, thanks and regards Tamara @ Build it Customer Care