Build It

PINETOWN BRANCH: I recently ordered a combination hand basin and vanity unit at the Pinetown store but there was no stock available in-store. The other day whilst in the area I popped into the store to enquire on progress of the order. As I entered the store I was met by Thokoza. I explained the reason for my visit to her; she immediately contacted the appropriate person on her phone only to be advised that the order had not yet arrived. With no prompting from me I was offered the display unit at a discounted price which I accepted. She knew her store stock layout and led me to the area where I could select the tap I wanted for the basin and then steered me through the payment process ensuring the discount was passed at the till point and even assisted bringing the unit to my vehicle. I was really impressed with this young lady and she is a credit to the Pinetown store and the ethos of your business model. She could not have done anything else to make my experience any more worthwhile - she even made me a cappuccino whilst I was waiting for the display unit to be dismantled.