LS
Leigh S
1 reviews | Active since Mar 2018
13 Jun 2024, 16:40
Bad service at Kokstad Build it
Am very unhappy with the service. From yesterday morning I have been waiting for delivery of my paid goods. Am getting stories and this is not the first time experiencing such nonsense. The last time I had to leave Durban for Kokstad just so they can deliver which they did at night after numerous calls. Even now am waiting and no communication from them, when I call they drop the call. I do not owe anything. What is so hard to deliver to Ngqumarheni place or is it because we are not Whites? Definitely even tomorrow yol won't deliver until Saturday when it suits you and I have mentioned that we have a funeral at home. Maningathandi yekelani asingancengan zinja
Helpful (0)
Replies (1)0
Replies (1)Build It's replyOfficial
14 Jun 2024, 10:57Good day Leigh, thank you for taking my call this morning. As discussed over the phone, the matter with Kokstad store has been resolved and you have received your material today and you are happy. We sincerely apologize for the delay caused by Build it Kokstad. Thank you for your loyalty with Build it – we value your support to our brand, kind regards Mpho, @Build it Customer Care.
Build It's reply14 Jun 2024, 10:57
Official
Good day Leigh, thank you for taking my call this morning. As discussed over the phone, the matter with Kokstad store has been resolved and you have received your material today and you are happy. We sincerely apologize for the delay caused by Build it Kokstad. Thank you for your loyalty with Build it – we value your support to our brand, kind regards Mpho, @Build it Customer Care.
