LM
Lids M
1 reviews | Active since Oct 2019
07 Dec 2021, 08:24
Bad service and damaged goods
Hi
I went to build it in giyani town on Friday the 3rd of December 2021 to buy a jojo tank 2400L but when I got there I was told that they were sold out.so one of the sales person told me that they have ordered 2 jojo tanks and that I should pay and for it to arrive. So since I was rushing back to work, I left the receipt with someone to collect it. To my surprise when I got home the tank looked damaged and in a bad condition.Why did they sell something that is damaged and have scratches on it? I would to have my money back as I'm not happy with the service and the goods that I bought from. I'm very disappointed
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Build It's replyOfficial
07 Dec 2021, 08:50Hi Lids, Thank you for your feedback, we will escalate your complaint with the owner of Giyani Build it and give you feedback. Please give us consent to share your contact details and information with third parties of Build it? Thanks and regards Tamara @ Build it Customer Care
Build It's reply07 Dec 2021, 08:50
Official
Hi Lids, Thank you for your feedback, we will escalate your complaint with the owner of Giyani Build it and give you feedback. Please give us consent to share your contact details and information with third parties of Build it? Thanks and regards Tamara @ Build it Customer Care
Build It's replyOfficial
20 Dec 2021, 13:48Hi Lids, Thank you for your feedback advising you were refunded on the 7th December, I trust all is in order and thank you for your support to Build it. Regards Tamara @ Build it Customer Care
Build It's reply20 Dec 2021, 13:48
Official
Hi Lids, Thank you for your feedback advising you were refunded on the 7th December, I trust all is in order and thank you for your support to Build it. Regards Tamara @ Build it Customer Care