NG
Noma G

1 reviews | Active since Apr 2026

17 Apr 2026, 07:45

BAD CUSTOMER SERVICE AND UNPROFFESSIONAL SALESMANS

I'm not happy with a service I received at build it Vosloorus my order was not delivered in time and those 2 salesmen's Njabulo and Allan, they don't update us when we call me and my husband they don't respond. I paid deliver fee, but I end up hiring a truck again to fetch my order when we get there, they say there's no roofing tiles they have to contact katlehong branch. Since Sunday waiting for the order today it Friday no update nothing i wonder what kind of a service this to such a big company like BUILD IT

0
Replies (1)
Build It
Build It's reply17 Apr 2026, 09:07
Official
Good day Noma,  Thank you for reaching out to Build it. We apologize for the delay you have experienced with the items you ordered. To help investigate this for you as quickly as possible, could you please provide either your quote number or invoice number? Once I have those details, I will immediately follow up with Vosloorus management team and ensure you get feedback regarding your order.  Thank you for your patience and understanding.