lK
lucille K

1 reviews | Active since Dec 2014

06 Apr 2022, 20:55

Bad attitude from Management

Building Material (sand)sold by the meter has no exact measuring tool. First time i bought from there it was measured with a BOB Cat. Today they told me they eyeball it. Really??? Called management and he screamed at me from an office never saw his face. He shouted that that never happened. He told me, that is the measurement they use and it is not debatable. END OF STOREY!!! Wow, rude, arrogant. I guess because Eldorado Park has no competition he will stay arrogant. I hope Build It (franchise) protects their name. Because many customers are treated like that. 😥

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Replies (1)
Build It
Build It's reply07 Apr 2022, 10:38
Official
Hi Lucille, Thank you for bringing this matter to our attention, we are sorry to hear about your experience and will escalate this matter with the owner of Eldorado Park Build it. Please give me consent to share your contact details and information with the Build it group so that we can investigate this matter for you? Thanks and regards Tamara @ Build it Customer Care