#angry customer

I will never ever go back to this company.Everhthing is bad there all departments.The person opened an account for me under false pretense she promised me that since I stay in Soshanguve I can open an account in Hammanskraal and once approved she will transfer the funds to Soshanguve for me to go buy but boom 2 days later after being approved she tells me it's impossible.Then I go to Hammanskraal it's 2 stores there I entered one upon my arrival I had to ask for assistance they tell me the guy who works with doors is off and the rest have no knowledge of doors I try to remain calm and continue my shopping starting de quotation I explain to the sales assistant that it's on account he assures me it's okay the 2 stores are the same thing and everything in the is the same as that other built it.I spend about an hour choosing and him entering it on the system Then come pay time BOOM he tells me my name is not on the system it means the account is that side at the other built it....BUT he said everything is the same...Now really I'm ****ed he gives me the quotation said I must take it that side and I will just do payment BOOM getting in the being assisted by a guy named Thabo now he tells me that about 60% of the things on the quotation they don't have.I start over now choosing my material I spent about 3 hours in that store then they tell me they will deliver the next day before 12 that being on Thursday 13..That day he calls just before 4 pm to tell me they couldn't make it then comes another BOOM he tells me that the tiles I have chosen they don't have in stock instead of 10 boxes he only has 3 boxes then another BOOM he tells me that due to finger error he punched 1 instead of 4 boxes for ceiling....Now I'm totally fed up...How can I spent 3 hours in a store yet you didn't check ur stock? And the finger error? He has absolutely no solutions for his mess instead tells me to come back to the store to redo the invoice I only get off day once a week and it's already gone and it's money again to go back there he suggests he delivers what he has and will deliver the rest later delivery fee is R1100 so I must pay double now....Friday went by still no solution when I call the store to speak to the manager the person who answers the phone wants to know why then the phone goes off....I can't believe I work for retail sector and getting this customer service...All I want is to cancel the accountwith them now