1 reviews | Active since Jul 2012
Overqouting and 'need to fix' broken items
So, I needed a COC for selling a flat in a complex. First floor. Original inspection was done when we purchased 3 year ago. Some things were repaired when we purchased. I contacted a few companies. Bugs and Sparks were quick to respond, friendly and on time in their inspection. All good, up to here. Took two days to hear what the results were. Cool, paid my R880, needed water and electrical COC. As soon as I paid, they hit me with a R4000 estimate to fix. Example, DB board incorrectly labeled, Geyser 20amp circuit needed replacing, geyser had no stop tap etc............Light fixture needed replacing, my bad, I broke a tab replacing the bulb.
Queried the qoute, lady said something about regulations etc. Failed to respond. Got out Comany B ,little bit more expensive. Did the same without telling them I had the qoute from Bugs and Sparks. Anyway, two things to fix, light fixture and stove plug. Stove plug not picked up by Bugs and Sparks.
I gave the go ahead. Only after I showed the repair team from Company B, my Bugs and Sparks qoute, guess what, they tested my Amp switch, nothing wrong. Double checked the labeling of db board, all is correct. Stop tap for geyser, guess what, installed, already there and working flawlessly. I know times are tough, but these guys are really attempting to take people for a ride. Ended up paying Company B R3000, instead of the R4000 excluding the R880 already paid to Bugs and Sparks that found these range of faults. All checked afterwards and found to be correct. Then when queries happen, people tells me regulation this and that changed, guess what, it didn't. Oh well, service was prompt and quick, but that is where it ends.
I trust you are well. We are saddened to hear that you feel this way, however everything that our inspectors have called for is according to Regulations. We make use of a leading digital property inspection app for all of our property inspections in order to provide pictures as reference to substantiate our inspectors' findings, and we will be more than happy to share the inspection report with you at your request.
Regulations are ever changing, but I can assure you we will not call for unnecessary faults to be corrected, the remedial work that is needed at your property is to get it compliant as per the relevant SANS regulations and City Bylaws. We can not vouch for what other companies called for, and have found in the past that companies called in for a 2nd opinion tend to badmouth the 1st company, and then provide seemingly 'lower' prices by doing less than what is required to get the property up to safety regulations. If ever there is a dispute of what an inspector called for to get your property up to code, you need to refer the issue to the appropriate regulating authorities, as these are the only accepted regulating authorities who may re-inspect a QUALIFIED inspector's work and take necessary action should the inspector have missed items or called for unnecessary items on his report.
We trust that 'company B' has brought the property in question up to code in order for the new owners to not have to deal with the repercussions of sitting with *******ly signed off COC's. All the best
I trust you are well. We are saddened to hear that you feel this way, however everything that our inspectors have called for is according to Regulations. We make use of a leading digital property inspection app for all of our property inspections in order to provide pictures as reference to substantiate our inspectors' findings, and we will be more than happy to share the inspection report with you at your request.
Regulations are ever changing, but I can assure you we will not call for unnecessary faults to be corrected, the remedial work that is needed at your property is to get it compliant as per the relevant SANS regulations and City Bylaws. We can not vouch for what other companies called for, and have found in the past that companies called in for a 2nd opinion tend to badmouth the 1st company, and then provide seemingly 'lower' prices by doing less than what is required to get the property up to safety regulations. If ever there is a dispute of what an inspector called for to get your property up to code, you need to refer the issue to the appropriate regulating authorities, as these are the only accepted regulating authorities who may re-inspect a QUALIFIED inspector's work and take necessary action should the inspector have missed items or called for unnecessary items on his report.
We trust that 'company B' has brought the property in question up to code in order for the new owners to not have to deal with the repercussions of sitting with *******ly signed off COC's. All the best