NO 'complete compliance solution' - COMPLETE NIGHTMARE
1st meeting was scheduled with the electrician and plumber, as both services are needed. Only the electrician stick to his appointment. Was told the plumber will be 20/30 min late, but an hour passed an not electrician.
Detailed electrical and plumbing requirements were given to the company. When the plumber pitched days later, he has never seen it and did not know what to do. Plumber cut off both pipes of the cold and hot water and needed to be repaired. After an hour he was unable to do and had to come back. When he came back, the water connections was done incorrect and cement left in the pipes, which caused further blockages. No need to say that there was no drainage and water spurting out. Apart from this, the plumber left the premised in a mess, with pipes and cement dropping all over and a cigarette butt. Another plumber was called in to rectify the drainage problem.
When the Telkom technician came to connect the landline, it was discovered that the electrician cut through the Telkom conduit and cut the line. So the wall had to be opened up.
The plumber tried/started to patch the wall again, which was done last Wednesday. I spoke to Atholl and sent a message and pictured via WhatsApp of this mess on the day and requested that I need the work to be done this week (13-17 Nov) and all sorted. NOBODY bothered to call me to schedule an appointment.
I then had to call Athol again as nothing happened and also had to follow up with a mail. NO appointment was scheduled, although getting a reply mail from Rachel (Tuesday 14 Nov) stating that she will follow up and give me feedback an all issues and get back with dates. Needless to say, I did not get feedback and had to call today (17 Nov) to ask what was happening.
I also requested in my mail sent on 14 Nov that the plumber and electrician to be available on Thursday, 23 November to do the final connections .... no response.
The work that was supposed to be done this week, will now only be done on 24 November ... which will be way too late ....
