MS
Mark S

1 reviews | Active since May 2016

15 Nov 2018, 06:26

Dishonest, Disspicable, *********, Disingenuous

****WARNING**** Please read and share!!!

There is a company operating in Cape Town who deserve a special mention. Not because they are good, but because they don't deserve to be in business.

Sorry, this is long and protracted but I need to share this so that other unsuspecting people don't get ripped of by this company and conartist!

The company in question is #Bugs #and #Sparks!!!

There are many words I can use to describe them and they all begin with the letter D: Dishonest, Disspicable, *********, Disingenuous, Delusional ...

This company has a very special and calculated MO.

As you all know, when you sell your house you need a CoC and #Bugs #and #Sparks pride themselves in doing beetle, electric and gas. They offer a special price if you use them to do all, but DONT BE FOOLED!!!Everything is what is seems.

What you won't know beforehand, is that once you have paid for your CoC, they will come out and find a myriad of things wrong with your house, which they then share (their bogus report) with the buyer and the transferring attorny in the hope of forcing your hand. They then escalate the prices of repair by as much as 1000% and tell you that you can sort out some of the non-technical items yourself but to a maximum value of 30% of their quote. If you choose to have another company carry out the repair, they will charge or a new CoC.

The problem is that at this point you then have already paid for the CoC and parted with your money, so most people would just pay because, they don't know no better.

Unfortunately for #Bugs #and #Sparks, prior to them coming to do my CoC I had another company come and do it my CoC. They were supposed to send me a quote for repairs, but as they didn't and I hadn't yet paid them, I contacted #Bugs #and #Sparks.

Unbeknown to them the same day they came to conduct the CoC, the quote from the other company arrived by emails. I then received the quote from #Bugs #and #Sparks 3 days later and it is more that 1000%, yes you read correctly, 1000% more expensive.

Immedialty I am suspicious so I contact a third party for an opinion. I explain the problem and the details of the two quotes but dont mention any names. Now here is the scary part; I am immedialty asked; does the one company have the words #Bugs #and #Sparks in its name. I am then told horror story after horror story about how they has ****** people's money with this same MO over a number of years

These people don't deserve to be in business because they are dishonest!!!

If you have used them, please comment whether positive or negative, because I want the truth to be out there for everybody to know.

Thanks for sharing.

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Replies (4)
Bugs And Sparks
Bugs And Sparks's reply21 May 2020, 12:52
Official
Mark, this is borderline slander and harmful to my business. I do not agree with your comment and unfortunately HelloPeter at the time required payment from companies like mine to defend false allegations. All our documentation includes how we operate and is very clear on how we operate.
Bugs And Sparks
Bugs And Sparks's reply21 May 2020, 12:54
Official
 I would like to return to your property that you sold as I can without a doubt say that the property was not left in a compliant manner based on the price discrepancy. No doubt the purchaser has now taken on that cost when they sell that property on. We have had many such situations where purchasers 
Bugs And Sparks
Bugs And Sparks's reply21 May 2020, 12:57
Official
have had to spend thousands of rand's to rectify non compliant issues which should have been done on transfer. In our experience cases like this is a result of a purchaser now becoming a seller had to take on the compliance items that needed to be done initially. The natural reaction is to take the 
Bugs And Sparks
Bugs And Sparks's reply21 May 2020, 12:59
Official
frustration and anger out on the closest company as in many cases the previous company is not longer operating. The previous company is who you should be naming and shaming and not the messenger as we are in this case.