DM
DAWIE M
1 reviews | Active since Sept 2020
21 Apr 2023, 13:56
BPATHETIC SERVICE
THIS IS A VERY UNPROFESSIONAL COMPANY THAT CAN NOT KEEP TO THEIR APPOINTMENTS. CORRESPONDENCE IS NEARLY NON EXCISTANT. ABSOLUTELY PATHETIC.
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Replies (1)
Bugs And Sparks's replyOfficial
21 Apr 2023, 15:08Hi Dawie,
We apologize for the inconvenience you have experienced and we take your feedback seriously. We strive to provide excellent customer service and it appears that we fell short of your expectations in this instance.
We would like to investigate the issue further to understand the specific circumstances and address any communication or appointment scheduling concerns you may have encountered. Please be assured that this is not reflective of our usual standards and we are committed to resolving the matter to your satisfaction.
We value your business and would appreciate the opportunity to rectify the situation. Kindly reach out to *** so that we can further assist you and ensure that we meet your expectations in the future.
Once again, thank you for bringing this to our attention, and we look forward to the opportunity to make it right.
Sincerely,
Bugs & Sparks/Customer Service Team
We apologize for the inconvenience you have experienced and we take your feedback seriously. We strive to provide excellent customer service and it appears that we fell short of your expectations in this instance.
We would like to investigate the issue further to understand the specific circumstances and address any communication or appointment scheduling concerns you may have encountered. Please be assured that this is not reflective of our usual standards and we are committed to resolving the matter to your satisfaction.
We value your business and would appreciate the opportunity to rectify the situation. Kindly reach out to *** so that we can further assist you and ensure that we meet your expectations in the future.
Once again, thank you for bringing this to our attention, and we look forward to the opportunity to make it right.
Sincerely,
Bugs & Sparks/Customer Service Team
Bugs And Sparks's reply21 Apr 2023, 15:08
Official
Hi Dawie,
We apologize for the inconvenience you have experienced and we take your feedback seriously. We strive to provide excellent customer service and it appears that we fell short of your expectations in this instance.
We would like to investigate the issue further to understand the specific circumstances and address any communication or appointment scheduling concerns you may have encountered. Please be assured that this is not reflective of our usual standards and we are committed to resolving the matter to your satisfaction.
We value your business and would appreciate the opportunity to rectify the situation. Kindly reach out to *** so that we can further assist you and ensure that we meet your expectations in the future.
Once again, thank you for bringing this to our attention, and we look forward to the opportunity to make it right.
Sincerely,
Bugs & Sparks/Customer Service Team
We apologize for the inconvenience you have experienced and we take your feedback seriously. We strive to provide excellent customer service and it appears that we fell short of your expectations in this instance.
We would like to investigate the issue further to understand the specific circumstances and address any communication or appointment scheduling concerns you may have encountered. Please be assured that this is not reflective of our usual standards and we are committed to resolving the matter to your satisfaction.
We value your business and would appreciate the opportunity to rectify the situation. Kindly reach out to *** so that we can further assist you and ensure that we meet your expectations in the future.
Once again, thank you for bringing this to our attention, and we look forward to the opportunity to make it right.
Sincerely,
Bugs & Sparks/Customer Service Team