1 reviews | Active since Sept 2014
********* and rude service
********* and rude service . they did a plumbing and electrical inspection on a sectional title unit , we paid the R880 for both certificates , to date did not receive either of them. Upon inspection we were told there was no issues and both teams left. after we receive an invoice for additonal work to the geyser to be done ,emailed them twice no response . called them Melissa who was extremely rude and arrogant on the phone with my partner (he is the owner ) states that they do NOT tell the owner the faults as the owner tries to fix it themselves, by law we are allowed to use an alternate business to fix the problems if we wish too , how can we not be showed the defects, in all 5 of my previous properties' i was told and showed what was wrong with the property upon inspection, here we are told that they do not tell the client but send an invoice with amounts only . They also **** about responding to emails, the one lady states they rep**** the day before , the other lady states they did not receive any emails . This company should NOT Be used
You paid R880 for the inspections, not the certificates. If the inspections are clear, then we issue the certificates at no additional cost.
We did not issue your initial COC, therefore your fight should be directed to the contractor that issued your initial COC.
We merely did an inspection at your property and reported on the faults. Yes, our plumber did say that the water inspection is clear, however the faults that were found at your geyser, were electrical faults picked up by the electrical inspector (these were not plumbing faults). It is a common mistake that people associate everything relating to a geyser with "plumbing".
The reason you have not received any emails from us , is that both emails that were given to us by your agent were incorrect. Yes, you are correct in saying that you can use any contractor you like to do the repairs, but then those contractors are liable to sign of the COC's - We cannot take responsibility for someone else's work.You are misinformed in saying that we just send out an invoice - we send out a detailed quote with each line item as well as a digital report (with photos as reference) that points towards each line on the quote.
Please contact us directly if you have any further queries with regards to the next steps.
Thanks
You paid R880 for the inspections, not the certificates. If the inspections are clear, then we issue the certificates at no additional cost.
We did not issue your initial COC, therefore your fight should be directed to the contractor that issued your initial COC.
We merely did an inspection at your property and reported on the faults. Yes, our plumber did say that the water inspection is clear, however the faults that were found at your geyser, were electrical faults picked up by the electrical inspector (these were not plumbing faults). It is a common mistake that people associate everything relating to a geyser with "plumbing".
The reason you have not received any emails from us , is that both emails that were given to us by your agent were incorrect. Yes, you are correct in saying that you can use any contractor you like to do the repairs, but then those contractors are liable to sign of the COC's - We cannot take responsibility for someone else's work.You are misinformed in saying that we just send out an invoice - we send out a detailed quote with each line item as well as a digital report (with photos as reference) that points towards each line on the quote.
Please contact us directly if you have any further queries with regards to the next steps.
Thanks