Wake Up

I made the biggest and worst mistake of booking online on 1 17 December 201. It was in the morning cannot recall the exact time. Later that evening I tried to amend my book on line and couldn't do so hence i called the customer care and spoke to a consultant named Pearl whom advised me that if i do proceed to change my booking i would loose the additional amount cos my ammended booking was for a shorter period. I then told her I would rather cancel and she told me if I cancel online there would be a R300 cancellation fee. I advised her id rather loose R300 than almost 2000 rand. she advised me that if i do the on line cancellation it would be immediate and i would be refunded in 48 hour's. Your 48 hour's has expired where is my money. .<br> <br> ill be sure to spread the word on the excellent customer service Budget renders. well done