OWFF
Oko Wandiswa Fuzile Fuzile

1 reviews | Active since Dec 2015

23 Dec 2015, 14:18

Refund

Hired a car from budget from 03/12/2015 to 06/12/2015.rental was R1800, R2613.92 was taken from my credit card for deposit. 5 days after returning the car, R394,41 was taken from my credit card, I assumed it was for refueling the car. Called on the 15/12/15, spoke to some guy who told me that refund is processed and I will get it after 2woking days, didn't get it. Called again on the 22/12/2015 to check why I didn't get it. Spoke to Nonhlanhla who was just confused shame. Been trying to call again since yesterday, 3 times waited for someone to attend to me for more than 30min.<br> <br> Can someone please get my money back!!!<br> If u can help please contact me via my email: [Email Removed]

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Replies (1)
Budget Rent A Car
Budget Rent A Car's reply23 Dec 2015, 14:29
Official
Hello Okofuzile,

Thank you for your post.

We have escalated your complaint to our Customer Care Manager who will resolve your complaint posted.

Kind Regards
Avis Team