PATHETIC MANAGER AND STAFF AT PORT ELIZABETH AIRPORT BRANCH

I have a serious problem. I returned a vehicle to the PORT ELIZABETH AIRPORT Branch and forgot to take out my sunglasses. In the morning I woke up and immediately went to the branch to get me sunglasses. I was informed by the front desk that the car was out for hire for 3days and that if Im still in the country by the time the car is returned they will check for me.They told me that if the car is with a client THERE IS NOTHING THEY CAN DO TO HELP. These glasses are valuable and sentimental and I explained to them where in the car I had left it. They wouldn't budge and refused to help. I then called the head office who connected me to the manager. She promised to check with the client and get back to me immediately. 6 hours later and no call from her. I called the branch and was told that the manager had left the office for the rest of the day straight after my call. Nobody else in the office was aware of her "calling the client".... PATHETIC SERVICE, PATHETIC MANAGER. WHAT HAPPENS NOW?