NF
NTHABISENG F
1 reviews | Active since Jun 2014
10 Nov 2015, 08:40
I was told the wrong information
I picked up a car from George Airport and the lady who was checking it out for me her name was Jackie (White pregnant lady). I enquired about the usuage of extra kilometers, she told me it was R1.98 per km and that I must bring the car back empty. Now that I receive the invoice I am being charged for petrol which I wanted to avoid by filling up because I know that is the standard procedure, but I was told not to if I will travelling extra km's. I do not have the money for this.
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Replies (1)Budget Rent A Car's replyOfficial
10 Nov 2015, 08:50Hello Nthabi11,
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Budget Rent A Car's reply10 Nov 2015, 08:50
Official
Hello Nthabi11,
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
Thank you for your post.
We have escalated your complaint to our Regional Manager who will resolve your complaint posted.
Kind Regards
Avis Team
