Frustrated and angry

<p>On 3rd March collected a Chevy Spark which had a few scratches and dings, which we noted. On returning the vehicle on Sunday, I insisted that the man check the vehicle because we were returning it in the condition we had received it in and he noticed a dirty mark under the front bumper but said no this is old and put it on the document. The next week I recieved an sms stating the bumper was cracked. I called them and said no way!!! I was asked to scan the docoment and email to Faedhga which I duely did.....no response. They then deducted R1845.00 from my bank account. I have now called many times and have been sent to pillar to post with promises that Belinda, the managress from Oliver Tambo branch would call me. Still nothing! I will never, never use them again and would like to warn all and sundry to be very careful and to actually photograph the car...I am so sorry I didn't because what they have done is ***** and I am going to look at avenues to address my issue.</p>