Falsely accused for Damage to Hire Vehicle

<p>Damage to FR07JXGP – WAS NOT CAUSED WHILE THE VEHICLE WAS IN MY CARE. </p> <p>On 6 July 2017 I returned the above mentioned vehicle to CPT International Airport. I left shortly thereafter. 15 minutes later I was called and informed that the car had left rear door damage. I immediately returned to check the accusation / situation. Upon returning I saw the scratches which were already there when I collected and was not caused by me, or during the time that I had the vehicle in my possession since 3 July 2017 10:40 up until delivery.</p> <p> </p> <p>I explained the above to the AVIS yard supervisor on duty and wrote a statement on the Damage / Incident sheet (as he requested) to this effect. I stated on record that the scratched door did not happen while the car was in my care. I also told the yard supervisor that when I collected the vehicle the lady behind the counter old me that the car “had some damage”. That is all she told me and I acknowledged that the vehicle has damage. When I left after writing the statement, I was told that, “everything was fine and that I will not be charged for the repair of the door and that I can go now”.</p> <p> </p> <p>Today on the 10th July 2017 I get an SMS which states, Dear Renter, rental E ********** 33 has been billed R3827.02 (Damages only subject to change) excl Vat. I am shocked. I am infatuated. I have never felt more de*****ed in my life. I am furious at the disgusting attitude and service received from AVIS BUDGET at Cape Town International. I want my money back immediately and I will fight until I do. Here is what I am going to do now.</p> <p> </p> <p>1. HelloPeter.com - Done. </p> <p>2. Linkedin – go check my profile and note the 10 500 respected business followers.</p> <p>3. The Cape Times and Cape Argus. I am old friends with the editor of the Times and will make sure they investigate this and runs an article on “Falsely charging Customers for Damages”</p> <p>4. Hand the matter over to the Legal department at SP Pump Services.</p> <p> </p> <p>How dare AVIS BUDGET ***** money from me like this. I recently hired a Datsun Go from AVIS and the thing had Ten times more scratches & dents on it than the damage inspection even showed. Also note: Your procedures are flawed. When I hire cars from Thrifty or Hertz, a representative always comes out with me to inspect the vehicle before I leave and we sign off together. When I hire from AVIS cape Town, no one EVER bothers to inspect your vehicles with yours customers. That is where you will lose in a court of law. Kindly return my money immediately with interest.</p>