RA
Riyaan A

1 reviews | Active since Aug 2015

25 Aug 2015, 21:53

Dont ever rent a car from Budget

DONT EVER RENT A CAR FROM BUDGET! Probably the reason it is called BUDGET because of their ethics and disgusting way of doing business.<br> <br> I hired a car on the 15.08.2015. The lady at the reception only noted that the hub caps were damaged - This was not the case. In hurry I found that the inside light was damaged, scratches on the bonnet and right hand side of the vehicle, front bumper and right rear arch with no car mats. I have all the images of these damages. On my return I complained to the consultant and his words were \they should have never given you a car like this but not to worry we will investigate and we will sort it out just list the damages here that you picked up and sign here"(Once again in a hurry to catch my flight I done exactly that) What idiot is going to highlight his own damages??? - I have no problem paying for my own negligence but not when its not mine . Today I got a bill for all those damages. I have never had any issues with other car rental companies and I will be sure to never recommend or use Budget again. """

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Replies (1)
Budget Rent A Car
Budget Rent A Car's reply26 Aug 2015, 08:16
Official
Hello Riyaan Abrahams,

Thank you for your post.

We have escalated your complaint to our Regional Manager who will resolve your complaint posted.

Kind Regards
Budget Team